FAQ

Frequently asked questions

How long before the miner arrives?

  • The standard delivery time is from 7 to 10 days.

How much does shipping cost?

  • Shipping is free on all miners in our range. At checkout, you can choose personal pickup, shipping to an address or shipping to a hosting datacenter in the USA.

Do you also offer hosting of my miners?

  • Yes, we offer hosting of your miners in a professional datacenter in the USA. Price $0.09/kWh, average up-time over 95%. More information can be found under the hosting tab.

Do I have to pay for the miner upfront?

  • You just need to pay a 50% deposit in advance, the rest can be paid after delivery. For pre-orders, the full amount is paid in advance.

What payment methods do you accept?

  • You can pay for your order by bank transfer, bitcoin, or cash.

Can I collect the miner in person?

  • Yes, you can pick up your miner in person and test it on the spot at Otín 286, 377 01 Jindřichův Hradec, Czech republic.

Do you give a discount for large orders?

  • Yes, for orders of larger quantities of miner (10 or more) please contact us at info@coin-factory.cz.